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Regional HR Consultant (Remote / Field Based); Up to £35,500 inc + Car Allowance + BenefitsMy client, an award-winning HR, Employment Law and Health & Safety Consultancy are seeking HR Professionals to join the team. Now is a great time to join the business as they dive into plenty of new and exciting projects and plans! The team is currently growing and is looking for those with an interest in employee relations. Are you looking for your next challenge?? Want to be field based whilst part of a supportive and collegiate team? Look no further…We are seeking personable and confident HR professionals, employee relations enthusiasts and employment lawyers to attend our client's premises and support them with their employee relations issues. We are looking for people who can respond to often short-notice assignments in their region and beyond and who have good technical skills to produce thoughtful, legally compliant and well-written reports. The ability to act impartially, identifying and quantifying risk for our clients and communicating this to them effectively is crucial. Day-to-Day Responsibilities as a Regional HR Consultant: * Conducting meetings and hearings with employees on behalf of our clients (as well as supporting them in these meetings) for the full spectrum of employee relations matters including, but not limited to, grievance hearings, investigation meetings, disciplinary hearings and restructure consultations. * Undertaking settlement negotiations, mediation and conciliation services as may be requested by clients from time to time. * Providing guidance and advice to clients on their legal position with individual employees or groups of employees, having due regard to your duty of impartiality. * Promptly producing high quality and legally compliant reports. * Adhering to administrative procedures concerning file management. * Regularly achieving or exceeding the target of conducting seven meetings or hearings per fortnight. * Working towards the team objective of obtaining repeat business and showcasing the full range of services offered by the business Some of the benefits available to you: * 25 days annual leave + Bank Holidays (increases with service) * A day off on your birthday * Profit share scheme * Referral opportunities * Contributory pension scheme * Christmas bonus after 3 years * Access to award winning Employee Assistance Programme * Private health insurance after 5 years * Demonstrable career progression * Based from home - no commute! What you bring to the team: * Educated to degree level in HR, law or related business discipline or with substantial professional experience. * Background in HR management, consultancy or employment law. * Experience in dealing with a wide variety of employee relations matters. * Highly professional presentation, service focused and personable; quickly able to form good working relationships with people who may be stressed, angry or upset. * A 'can do' approach to travel, challenging situations and problem solving * Strong technical skills with an eye for detail. P965559CC4R7INDFIR
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The Portfolio Group is an award-winning specialist recruitment agency sourcing talented professionals across our four specialist Divisions for Payroll, Credit Control, Procurement, and HR & Reward while also partnering with businesses to offer a full RPO solution across the UK & ROI, and more recently Canada.Established in 1988, we now have 35 years' experience in the industry and a reputable track record recruiting at all levels of the market across all industries - working with SME's through to global brands.As a Recruitment Partner, your key responsibilities: * As a Recruitment Partner you will be capable of building and managing your own desk; you will be interacting with a base of clients we are already partnered with. * You will act as a focal point of Portfolio Group. Building on existing partnerships and relationships with professionals. * Grow current business by maintaining a strong working relationship with the decision-makers. * Become an expert in your field with with your set clients in understanding their business. * Build pipelines of candidates to deliver quality candidates to clients in agreed timeframes. * Become a market specialist by gathering competitive intelligence within the business environment, including client groups, competitors.The ideal candidate's personality: * Self-starter - with a sense of urgency who is driven to succeed and produce results. * Ambitious - This is a career, with our support and training, you have the potential to be a key figure in the business by opening a brand-new office. * Collaborative - we require you to have the ability to work within a team and this is something that is hugely important to us at The Portfolio Group. We'll be there to motivate you, to develop you, and to celebrate your successes, in return, you will be required to do the same for your colleagues. * Business acumen - negotiation and influencing skills, and those from a competitive background. * Tenacious - having the drive to carry on and succeed and remain persistent.Why work for us? * Transparent career framework and set promotional criteria that you can start working towards on day one. * Work for a market leading agency with an established list of global clients * A supportive and collaborative international team. * Realistic targets and time to grow in your role * Uncapped competitive commission scheme with no threshold with additional lucrative bonuses paid quarterly and annually on top of your commission. * Company-wide trips previously we have travelled to Monaco, Dubai, Miami and New York * Quarterly incentives visiting top hotspots across Toronto. Please contact Neil Tannk - Neil.Tannk@theportfoliogroup.co.ukINDREC
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Portfolio are proud to be exclusively representing one of the UK's longest leading professional service providers for HR, Tax, Health and Safety and Reward. We are looking for a legal professional with prior litigation experience to join a team of litigation consultant within a vibrant, award-wining, fast growing organisation, who have incredible growth plans and are part of a Global Group.In the role, the successful candidate will work as part of a team undertaking office-based representation in ET cases, early conciliation matters and settlement agreement drafting work. As well as personally undertake such work including on high risk, high value cases and coach junior members of the team. The successful individual will follow processes in relation to ET risk management, attend ET preliminary hearings if/when required and maintain strong working relationships with staff and current/ prospective clients. The Employment Paralegal will also be responsible for: * Provides leadership and coaching to the Litigation desktop team (particularly in the areas of ET3 and settlement agreement drafting). * Provides appropriate advice to clients on employment tribunal matters and maintains effective communications with clients. * Enters proper pleadings, ensuring all relevant legal arguments are presented. * Deals with interlocutory matters in accordance with tribunal rules, including disclosure and bundle preparation. * Complies fully with insurance / Claims Department requirements. * Complies with departmental tribunal operating and risk management procedures. * Undertakes risk assessment of cases flagging high risk matters as required. * Negotiates settlements on behalf of clients as appropriate. * Effectively represents clients in early conciliation matters. * Drafts settlement agreements for clients as and when required. * Proactively deals with client concerns / complaints. * Takes responsibility for development of own skills / knowledge through appropriate reading. * Attends Company internal training days as required. * Provides support to sales and marketing colleagues as and when required to do so. * Remains alert to possibilities for securing additional consultancy revenue with a focus on lead generation. * Manages time effectively to provide an effective and efficient service to clients. * Carries out any other tasks deemed necessary by the management team. Person Specification: * Relevant professional qualification or degree. * Sound broad-based legal knowledge, to include good working knowledge of employment law. * Experience of giving employment law advice - experience of conducting employment litigation is preferred but not essential. * Communication skills - good oral, written and computer skills. * Commercial awareness - alert to on-sell/up-sell opportunities with strong customer focus. * An ability to work in a fast paced, adaptable environment. * Strong time management skills and strong ability to multi skill. * A dynamic and flexible approach, as well as the ability to work under pressure. P970155BGR3INDHIN
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Customer Resolution Advisor Leicestershire
Permanent £22,000 - £24,000 Per Annum
Ref: P46092MAR Group
The Portfolio Group have a phenomenal opportunity on the table. we are looking for a talented individual to join a vibrant company with incredible growth plans who have won many awards such as the 'Feefo Platinum trusted service award 2021'. We are currently supporting an award-wining Health and safety, Hr and Employment Law service and have been in business for over 80+ years, supporting Business Owners and Senior Leaders. Part of a Global Group that have a multimillion-pound turnover year on year that keeps growing.As the Resolution Specialist you will be accountable for the organisation's online reputation, managing online reviews in accordance with business processes. OverviewThe role requires you to excel in enthusiasm as part of our client experience team. Become the first point of contact for any issues or concerns raised whilst achieving and delivering excellence in service, by providing fast membership focused solutions. Day to Day Responsibilities as a Partnerships Executive: * To be the key person for receiving member complaints and retention opportunities * To be the key person for responding to all online reviews for the business * To ensure that all member service issues whether verbal or written are acknowledged in line with the complaint's procedure. * To ensure that all online reviews are dealt with efficiently and professionally to a high standard. * To escalate any negative online reviews through the correct channels of the complaints process * To ensure that all member service issues are thoroughly investigated through discussion with the member and appropriate internal staff. * To ensure that all member service issues are resolved in a timely manner and at all times focused on member resolution and retention. * To understand all member databases and systems in order to adequately investigate and respond to the member. * Accountability for obtaining a prompt response to member queries, service issues and requests to cancel. * Review of member service issues in order to produce an effective handover where applicable to Credit Control Essential Skills * A "can-do" attitude, a thirst for knowledge and the ability to communicate knowledge effectively within the team. * Ability to work in a fast-paced environment. * Strong time management skills * A dynamic and flexible approach, as well as the ability to work under pressure. Desirable Skills * Pro-active and self-motivated attitude. * Articulate with good business acumen and a professional manner. * Organised with the ability to manage own workload on a daily basis. * Outgoing personality, with strong organisational skills and a tenacious nature. * Able to make quick decisions to support key stakeholders and adopt a mind-set to help ensure we hit sales performance targets aligned to the departments. * Focussed and driven to help develop and grow the organisations associations revenue stream. P46092MARINDHIN
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The Portfolio Group have a phenomenal opportunity on the table. we are looking for a talented individual to join a vibrant company with incredible growth plans who have won many awards such as the 'Feefo Platinum trusted service award 2021'. We are currently supporting an award-wining Health and safety, Hr and Employment Law service and have been in business for over 80+ years, supporting Business Owners and Senior Leaders. Part of a Global Group that have a multimillion-pound turnover year on year that keeps growing.As the Resolution Specialist you will be accountable for the organisation's online reputation, managing online reviews in accordance with business processes. OverviewThe role requires you to excel in enthusiasm as part of our client experience team. Become the first point of contact for any issues or concerns raised whilst achieving and delivering excellence in service, by providing fast membership focused solutions. Day to Day Responsibilities as a Partnerships Executive: * To be the key person for receiving member complaints and retention opportunities * To be the key person for responding to all online reviews for the business * To ensure that all member service issues whether verbal or written are acknowledged in line with the complaint's procedure. * To ensure that all online reviews are dealt with efficiently and professionally to a high standard. * To escalate any negative online reviews through the correct channels of the complaints process * To ensure that all member service issues are thoroughly investigated through discussion with the member and appropriate internal staff. * To ensure that all member service issues are resolved in a timely manner and at all times focused on member resolution and retention. * To understand all member databases and systems in order to adequately investigate and respond to the member. * Accountability for obtaining a prompt response to member queries, service issues and requests to cancel. * Review of member service issues in order to produce an effective handover where applicable to Credit Control Essential Skills * A "can-do" attitude, a thirst for knowledge and the ability to communicate knowledge effectively within the team. * Ability to work in a fast-paced environment. * Strong time management skills * A dynamic and flexible approach, as well as the ability to work under pressure. Desirable Skills * Pro-active and self-motivated attitude. * Articulate with good business acumen and a professional manner. * Organised with the ability to manage own workload on a daily basis. * Outgoing personality, with strong organisational skills and a tenacious nature. * Able to make quick decisions to support key stakeholders and adopt a mind-set to help ensure we hit sales performance targets aligned to the departments. * Focussed and driven to help develop and grow the organisations associations revenue stream. P46092MAINDHIN
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Training and Quality Specialist Greater Manchester
Permanent £25,000 - £28,000 Per Annum
Ref: P125697LSR3 Group
Portfolio are proud to be exclusively representing our Client who are a trusted health and wellbeing network who have been making a positive difference in over 15 million lives, in their search to add a Training & Quality Specialist to their team. Our client offers the most comprehensive employee assistance programme on the market, giving 24/7 caring and compassionate support services to employers from organisations of all sizes, across the private, public and non-profit sector, to business partners, individual users, employees and their family members. Job OverviewYou will provide technical support and guidance and complete quality assessments on our Wellbeing Counsellors and Legal and Financial Wellbeing Advisors. You will also support new starters during their company induction. You will be able to identify best practices and additional training requirements and the best way to ensure development - liaising directly with the Super Coach, Counselling Managers and Advisory Manager. This role does require an understanding of Mental Health, specifically in the workplace. Day To Day Responsibilities * To complete quality assessments in accordance to weekly targets * Collate and maintain documented evidence of call monitoring activity by completing accurate quality scorecards and ensure that a consistent approach is adhered to * Provide constructive feedback and quality coaching to the team following a quality assessment - identifying key trends and areas for development * Provide trends and insights to the Managers, keeping accurate reports and highlighting any issues and areas and working alongside the managers to implement and monitor development plans where necessary * Report on findings to the wider management team during monthly QA feedback sessions * To organise and lead calibration sessions to the wider management team * Through trend analysis, design and implement relevant training sessions and to continually review and assess the training delivered and feedback received to ensure relevance and success * To keep up to date with relevant Mental Health news and changes within Mental Health legislation and to filter this throughout the department * To design, develop and deliver training for the counselling team and other departments within the EAP department, including planning and delivering EAP induction. * To plan and book training in advance, in conjunction with Workforce Planning, and coordinate attendance at organised training sessions * To be integral to the training element of the Health Assured staff conferences, which are held on a Saturday, and the client conferences held on a Saturday twice a year * To assist in the development of workshops and training programmes for Health Assured corporate clients * To drive and produce monthly training sessions for the counselling department in line with a 12 month training plan * To assist the department co-ordinator to ensure training records are updated and maintained across the departments * Liaise with key stakeholders to ensure training is up to date and relevant with wider market demands and changes What You Bring To The Team * Experience of delivering training to both internal staff members and external clients * High level of computer…
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Are you looking for a role with high earning potential with a base of £25K - £30K + uncapped commission + GUARANTEE FOR FIRST 3 MONTHS + up to £16k bonus + fantastic benefits - OTE £54,000-£72,000 Portfolio, are proud to be exclusively representing our client who are a trusted health and wellbeing network who have been making a positive difference in over 15 million lives, offering the most comprehensive employee assistance programme on the market, giving 24/7 caring and compassionate support services to employers from organisations of all sizes.Our clients are recruiting an AE/BDM, who is focused on success, commitment, and with a passion for sales. Within this role, you will be expected to sit appointments, set by you or Sales Executives (SDRs), and liaise with potential clients to hold a live demonstration of our products and services. You will build, maintain, and manage a pipeline of prospective clients and close new business. You should have previous experience within a similar role, ideally in an B2B outbound sales role. Full support is offered alongside a clear progression plan, meaning that you will understand what it takes to be a high performer within the organisation and how you can achieve your career goals with them. Some of the fun bits... * 25 days' holiday, plus bank holidays * Day off on your birthday * Cash plan for you (and your children, if any) * Holidays increase after 2- and 5-years' service. * Contractual sick pay * Private medical insurance after 5 years' service * Pension Plan and Life Insurance * Pension plan contributions increase after 5- and 7-years' service. * Holiday season bonus after 3 years' service * Profit share scheme * Season ticket loan scheme * Cycle to work scheme. * Access to Employee Assistance Programme * Free breakfast every Monday and social sessions on the last Friday of the month with free food and drink - we call this Fab Friday! * Company incentives, access to discount schemes What your day looks like: * Completing between 4-6 sales demonstrations per day, including web leads, inbound calls, qualified new business opportunities and existing client upsells. * To be an expert in our products and services to ensure a solution lead & consultative approach to sales. * To build effective relationships with existing customers, by use of probing questioning, clarification, and language. * Achieving set sales targets & objective - with a desire to exceed KPIs daily. * Self-generate opportunity through social selling and prospect/client referrals. * Achieving targets and business objectives in a fully compliant manner What they want from you! ... * Proven sales experience within a professional sales environment in the B2B or B2C sectors including outbound sales. * Pro-active and self-motivated attitude towards working to targets. * Outgoing personality, with strong organisational skills and a tenacious nature. * Professional and intelligent approach to work. * Good business acumen, articulate, able to manage themselves. * Ambitious with the determination to succeed. If this is you, please apply…
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Legal Expenses Underwiter Greater Manchester
Permanent £35,000 - £40,000 Per Annum
Ref: 65039NB Group
Portfolio are proud to be exclusively representing our client who provide Legal Expenses and Commercial Liability protection to UK SME's. They have recently opened their expertise to the wider market and their insurance products will continue to help businesses facing a wide range of legal disputes, including employment issues, health and safety matters and tax investigation.They are recruiting a brand-new role in a new location, as they enter a new phase of growth and they begin to grow the team from Manchester with this role in Hinckley. It is the perfect opportunity for someone with casualty or legal expenses underwriting experience and a strong track record of working within a technical underwriting environment. Key Roles & Responsibilities: * Analyse, evaluate, and make underwriting decisions in line with underwriting guidelines and recommendations, coordinating with analysts and other underwriting staff. * Assist the CEO in the procurement of New Business opportunities. * Review and analyse new insurance applications for risk exposure and compliance within underwriting guidelines. * Meet and negotiate with clients and brokers to build relationships and to develop new and renewal business. * Review contract wordings to ensure that compliance is maintained. * Responsible for underwriting document filings, accuracy of data entries to systems and contract integrity for accounts underwritten. * Establish appropriate internal underwriting procedures and criteria to control risk. Person Specification: * A minimum of 3 years' property, casualty or legal expenses underwriting experience is required. * Strong analytic skills and numerical aptitude will be essential. * Excellent verbal and written communication skills, together with the ability to work well in a small team environment. * Liaise with all external parties as directed by the CEO. * MGA or Insurance experience preferred.
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General Liability Undewiter Greater Manchester
Permanent £35,000 - £40,000 Per Annum
Ref: 65039NB Group
Portfolio are proud to be exclusively representing our client who provide Legal Expenses and Commercial Liability protection to UK SME's. They have recently opened their expertise to the wider market and their insurance products will continue to help businesses facing a wide range of legal disputes, including employment issues, health and safety matters and tax investigation.They are recruiting a brand-new role in a new location, as they enter a new phase of growth and they begin to grow the team from Manchester with this role in Hinckley. It is the perfect opportunity for someone with casualty or legal expenses underwriting experience and a strong track record of working within a technical underwriting environment. Key Roles & Responsibilities: * Analyse, evaluate, and make underwriting decisions in line with underwriting guidelines and recommendations, coordinating with analysts and other underwriting staff. * Assist the CEO in the procurement of New Business opportunities. * Review and analyse new insurance applications for risk exposure and compliance within underwriting guidelines. * Meet and negotiate with clients and brokers to build relationships and to develop new and renewal business. * Review contract wordings to ensure that compliance is maintained. * Responsible for underwriting document filings, accuracy of data entries to systems and contract integrity for accounts underwritten. * Establish appropriate internal underwriting procedures and criteria to control risk. Person Specification: * A minimum of 3 years' property, casualty or legal expenses underwriting experience is required. * Strong analytic skills and numerical aptitude will be essential. * Excellent verbal and written communication skills, together with the ability to work well in a small team environment. * Liaise with all external parties as directed by the CEO. * MGA or Insurance experience preferred.