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Portfolio are proud to be exclusively representing an award-wining, Software provider based in the heart of Manchester, providing people solutions to over 50,000 clients worldwide.In this role our client is looking for a candidate that possess an ability to work in cross-functional product teams, in a truly agile way, delivering small increments of value to our customers very frequently. An Ideal candidate would have experience of REST, JSON and how to build clean architecture with TDD and BDD for mobile platforms.The ideal candidate will have a positive, 'can-do' attitude, with a thirst for knowledge and the ability communicate knowledge effectively and work within a team. Key Responsibilities/Skills: * Ensure that the initiative has a coherent Definition of Done and that your features are met. * Able to communicate a complicated problem succinctly accurately and coherently to a team with different skill sets. * Exhibit cross functional behaviour and support other competencies within the company. * Able to negotiate and compromise solutions and find the balance between best practice, expediency and longer-term maintenance costs. * Demonstrate, discuss and permeate current good practice in the skills specific to your professional family across other members of your professional family. * Propose new technology, process or tooling to improve efficiency being aware of the future maintenance costs and consistency across other product teams. * You make realistic commitments that you are confident of meeting and strive to do so. * Maintain and improve engineering practice. * Maintain and improve software quality for features built (TDD, Pairing, Peer Review, Static Analysis) * Support the product owner and Development Lead in the provision of estimates that are at an appropriate level of fidelity for the phase in the development lifecycle. * Support the QA in identifying describing and resolving defects. * Support the BA in the elaboration of requirements. * You take responsibility for the entire lifecycle of delivery from idea, marketing, sales and operation. * Manage your own training requirements. * Attend industry events and share the value with your Benefits: * 25 days' holiday, plus bank holidays. * Day off on your birthday. * Perkbox discounts. * Holidays increase after 2- and 5-years' service. * Pension Plan and Life Insurance. * Access to Employee Assistance Programme. * Company incentives, access to discount schemes. * Profit Share Scheme. P971080NBRINDMANS
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Marketing Campaigns Manager Greater Manchester
Permanent £55,000 - £60,000 Per Annum
Ref: 970443CCR3 Group
* This is a fantastic opportunity to join a disruptive and quickly growing SaaS brand based in Manchester. * Do you want to join a company who understands the power of an ambitious marketing team in driving revenue? * If you want to fast-track your marketing career within B2B/SaaS demand generation, read on! As Demand Generation Manager you will play a crucial role in the growth of our B2B marketing: Through the development and execution of data-driven multi-channel marketing campaigns you will work closely with cross-functional teams to identify target audiences, optimise marketing funnels, and implement strategies that drive qualified leads, conversions, sales and revenue growth. You will be resilient and passionate, with an analytical mindset, have creative problem-solving skills and a deep understanding of digital marketing channels and tactics. * Reporting to the leadership team * Responsible for demand generation strategy to achieve growth. * Implementation of the marketing plan / AB testing and experimenting creatively to get quick results. * Autonomous role with later opportunity to grow the team. * Working closely with Sales / Product teams Hands-on role focussing entirely on improving the number of MQLs and SQLs. This role is ideal for a growth-minded marketer experienced in targeting SME and middle market companies. It requires someone hands-on, creative, and focused on outcomes, who will be responsible for campaign ROI and tracking the data analytics of marketing. You will also be responsible for identifying the most attractive business opportunities and developing the right marketing approaches to unlock them. Day to Day * Open-minded and creative, able to create thumb-stopping demand generation campaigns to meet business goals. * Commercial mindset with a proven track record of delivering demand generation initiatives. * Self-starting and curious - full of new ideas to try. * Outstanding attention to detail with excellent organisational skills * Superb written and verbal communication skills * Analytical mindset, autonomous, and motivated to build demand generation marketing plans and execute them. * Comfortable working in a fast-paced, dynamic environment * Strong sense of urgency, adaptability, flexibility, and resourcefulness * Enjoy working in a cross-functional, collaborative team environment. You? * Managing end to end multi-channel marketing campaigns * B2B Marketing focussed on demand generation. * B2B growth-based marketing * Experience of full range of digital marketing techniques * Proven ability to hit measurable targets. * Relevant Marketing qualification e.g. CIM 970443CCR3INDMANS
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If you are looking for an exciting and rewarding opportunity to support a fast-paced, growing business then this is the position for you!We are proud to be working with an Award-Winning Tax and Accountancy Firm based in Hinckley who are looking for a bright, bubbly, and organised individual to join their team as a Client Service Coordinator.My client offers a competitive salary and benefits along with a supportive work environment. If you are ready to take the next step in your career, then apply today! The Role Deliver exceptional customer service to all customers to retain and develop our client base of accountancy practices, and to coordinate between the client and various back-office services and systems. You will be a key figure in our client's experience of Croner I from renewal to support in generating mailing campaigns to ensuring that they renew with us each year. Day-to-Day Responsibilities * Follow the company's auto-renewal procedure and quote process. * Build strong relationships with our Accountancy Practice clients, becoming a key point of contact within Croner I for the renewal process and mailing activity. * Diary management for our in-house & field retention team. * Deal with day-to-day service issues of our clients and objection handling. * Help & assist with processing and collecting mailing data. * Follow the prioritised daily task list from Salesforce. * Adhere to company KPIs as set out in performance reviews. * Imputing client list on TMS/CTO. * Assist in generating and processing mailing campaigns following the mailing process, which can include downloading PDF copies from our bespoke platform portal and sending them to practices. Skills and Experience * Strong customer service experience with the ability to make telephone calls and liaise with clients verbally is essential. * Strong communication and interpersonal skills with the ability to deal with issues calmly and efficiently. * Ability to negotiate, persuade and liaise with challenging customers; requires a 'can do' attitude, with patience and the ability to remain calm in difficult situations. * A genuine interest in customer service and marketing, ideally with experience in one or both * Able to work on the initiative, prioritise and deal with the task at hand. * Confident working with large volumes of data, segmenting and manipulating in Excel and creating documents. * Exceptional people skills * Email marketing experience is not necessary but advantageous. * Working knowledge of Salesforce or the ability to learn new systems with ease. * Knowledge of InDesign and Adobe packages would be advantageous but not essential. * Thrive on working in a fast paced, target-focused high energy and high reward culture. P45896FAINDHIN
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Is this you? A positive, organised, hardworking administrator with a can-do attitude?Do you have a keen eye for detail?Are you looking for progression or a new adventure?This is an Incredible Job Opportunity to join a £350million Lively and Vibrant Company based in The City of London with Amazing growth plans. They have won many awards such as the 'Feefo Platinum Trusted Service Award 2023'.We are currently working alongside one of the UKs longest leading Information Resource Business who are also part of a Global Group that have a multimillion-pound turnover year on year that keeps growing. Job OverviewThis role has the exciting responsibility of providing first class administrative duties for the Sales team of Croner-i. You will report into the inside sales manager and communicate closely with the sales team. Day to Day Responsibilities * Assisting the sales teams with the following tasks; * Day to day administrative tasks for the HR Inform inside sales team * Checking/submitting customer orders through Salesforce (our CRM) * Resolving customer orders rejected by our Finance team * Helping the Sales Leadership with the production of regular reports such as revenue, sales pipeline, lead management, sales team performance and tracking incentives. * Resolving customer queries via email and phone and dealing with back of office admin. What you bring to the TeamEssential * Previous Administrative experience * A warm, outgoing personality * Can do attitude. * Attention to detail including grammar and spelling. * Strong organisational and interpersonal skills * Competent IT skills * Excellent telephone manner * Desire to provide outstanding customer service. * Ability to work in a team. * Flexible working (if ever required)Preferable * Experience of working with a busy sales team * Experience of using Salesforce * Good understanding of Microsoft Excel Why Join our Team? We have a fantastic reputation and client base and have aggressive growth plans for the next 3 years and beyond. You are joining our organisation at an incredibly exciting time. Our consistent focus on client satisfaction continues, driven by the excellence of our people. The office is fast-paced and busy, so we look for colleagues who have a positive and results focused attitude. Through training and development, we make sure that everyone who works here has the resources they need to build their careers. Benefits * 25 Holidays + Bank Holidays * Vibrant Offices in Central London (Looking over the Thames) * Profit Share Scheme * PerkBox Discounts * Social Events Throughout Year * Contributory Pension Scheme * Private Health Insurance after 5 years P45957FARINDLON
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Portfolio are proud to be representing our client, one of the fastest growing HR Consultancy businesses globally. As a leading technology provider, they are transforming the world of work in terms of HR and health and safety helping businesses manage their day-to-day, removing administration burden and growing their bottom line.They don't just innovate, they care. And by doing both, you can achieve a hugely successful and financially rewarding career, while making a difference. This role offers the right candidate an opportunity for progression, opening the door into an exciting career in HR! Job Purpose:The role requires a driven, motivated, and enthusiastic team member who possesses a key attention to detail. The function of the role is to provide administrative support to our Employment Law Consultants, with regards to the transcribing and editing of audio recordings. Job Overview:This role requires you to work both individually and as part of a dedicated team; cross referencing, editing and accurately transcribing, audio recordings that have been taken by our Employment Law Consultants, in respect of client meetings.Transcripts need to be completed within an internal SLA timeframe, and communication to the wider Face2Face Department is imperative, to ensure a smooth service.The reviewing of audio recordings may even provide a successful candidate, a great insight into the world of Employment Law. If applicable, this could be a great 'first step' opportunity, for someone looking to build a career in HR! Day-to-Day Responsibilities: * To cross reference an AI generated transcript with recordings taken from our Employment Law Consultants' meetings. Such recordings will range from informal meetings (Welfare and Investigations) to more formal workplace hearings (Disciplinaries, Appeals, etc). * To work alongside a team of audio typists, to ensure that deadlines are met and that recordings are typed up verbatim. * To communicate efficiently with our Employment Law Consultants & the wider Face2Face Department. * To support & assist with any Transcription enquires (both internal and external). * To be responsible for the administrative function of logging & accurately updating Transcription Service records. * To work positively with Consultants' to effectively manage client expectations. * Work towards the team objective of obtaining repeat business. What you Bring to the Team: * A 'can do' attitude with a desire for accuracy * Ability to work in a fast-paced environment * Organisational; and time management skills * Excellent attention to detail * A dynamic and flexible approach * Ability to work under pressure * Excellent reading and listening skills Desired Competencies: * Excellent listening skills with an ability to adapt to transcribe different voices / accents * Experience of MS Office Outlook, MS Teams, Microsoft word and Stream * Key time management skills, with a quick turnaround of tasks * Excellent word processing / audio typing skills. * Positive approach to change P45881LFRINDMANJ
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Portfolio are proud to be exclusively representing our award-wining, multinational professional services client in their search for a Frontend Developer. Day to day Responsibilities: * You make realistic commitments that you are confident of meeting and strive to do so. * Maintain and improve engineering practice. * Maintain and improve software quality for features built (TDD, Pairing, Peer Review, Static Analysis). * Support the product owner and Development Lead in the provision of estimates that are at an appropriate level of fidelity for the phase in the development lifecycle. * Support the QA in identifying describing and resolving defects. * Support the BA in the elaboration of requirements. * You take responsibility for the entire lifecycle of delivery from idea, marketing, sales and operation. * Manage your own training requirements. * Attend industry events and share the value with your Key Skills: * knows React (with experience in the Gatsby and NextJS frameworks) * experience in building marketing websites (and website SEO knowledge would be great as well) * Knowledge around continuous integration, services like Azure Devops * has experience with unit and cypress testing * experience working in an agile environment would be good * knowledge of graphql, as well as any CMS experience (we use DatoCMS) If you're interested, please apply and drop me an email at nandini.bhatia@theportfoliogroup.co.uk! P45748NBRINDMANS
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Junior Marketing Analyst Greater Manchester
Permanent £25,000 - £30,000 Per Annum
Ref: P45936NBR Group
Portfolio are proud to be exclusively representing This is a once in a career opportunity for an exceptional professional to join a truly Sales & Service Led business, the industry leading EAP and OH provider & Sunday Times 'Best Places to Work' organisation. Day To Day Responsibilities * Responsible for completing onboarding presentations and collection of data for new business to support app engagement. * Working collaboratively with various stakeholders including marketing, sales, and client experience to support new business opportunities. * Produce weekly business reports detailing usage, key trends, and themes. * Analise data to support key areas of interest or development. * Own the content within the app, keeping this fresh, topical, and easily accessible. * Act as Product Owner for the app, coordinating future development and acting as key product liaison with any external development or content partners. * Production of training sessions for delivery across the business to maximise awareness and drive engagement. * Development of strategic quarterly surveys to support feedback and engagement from group employees and clients, including focus groups and via tools such as Pendo. * Maintain a library of competitor research. * Support integration across various platforms to support service, sales maximisation, and digital growth. * Resolve app queries and support requests with troubleshooting methods. * To be an expert in our digital solutions to ensure a solution lead & consultative approach to development. * To engage and interact with decision makers at a senior level. * To build long lasting relationships with existing customers. * To add value by positively and enthusiastically discussing our company, brand, values, and products & services to ensure that a professional image is always provided to customers and colleagues. * Achieving set targets with great time management. Benefits * 25 days' holiday, plus bank holidays. * Day off on your birthday. * Cash plan for you (and your children, if any). * Holidays increase after 2- and 5-years' service. * Contractual sick pay. * Private medical insurance after 5 years' service. * Pension Plan and Life Insurance. * Pension plan contributions increase after 5- and 7-years' service. * Holiday season bonus after 3 years' service. * Profit share scheme. * Season ticket loan scheme. * Cycle to work scheme. * Access to Employee Assistance Programme. * Free breakfast every Monday and social sessions on the last Friday of the month with free food and drink - we call this Fab Friday! * Company incentives & access to discount schemes, including partially subsidised city centre parking. P45936NBRINDMANJ
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BDM Field Sales Super Coach Greater Manchester
Permanent £55,000 - £60,000 Per Annum
Ref: P847484MAR2 Group
Portfolio has got an amazing opportunity with an industry leading and award-winning employer who are looking to recruit an experienced highly motivated BDM Field Sales Coach, with a proven track record of coaching experienced sales professionals to drive sales performance. Offering a generous package off up to a 60k basic + 5k Car allowance/ company car, and bonuses based on the performance of the. OTE 75K-80k + other group benefitsIdeally based in the Manchester area, or willing to commute to Manchester on regular basis. You'll be responsible for coaching BDMs across the entire UK and Northern Ireland.Reporting to the Sales Director and working closely with each BDM's Regional Sales Manager, they will point out any opportunities for improvement or trends, this role is to then develop an individual sales coaching plan to improve their overall sales performance. Key Responsibilities * To work in conjunction with the Regional Sales Managers across the UK, to continuously adapt and deliver super coaching to Business Development Managers * Shadowing BDMs on their sales visits, to assess overall sales delivery and identify areas of development. * Deliver BDM 4-week training inductions from the Manchester head office as and when required. * To design and update coaching documentation, ensuring this is all correctly logged and feedback sessions are delivered back to Regional Sales Managers on completion of any coaching. * To share best practice across the Peninsula Group of companies on sales training and coaching. What you'll bring to the organisation * A minimum of 5 years' experience in a field sales training / coaching role * A track record of delivering training and coaching to field-based sales teams in a Business-to-Business environment, ideally in solution selling / consultancy. * Analytical thinker with the ability to develop reports that identifies sales themes, trends and performance issues. * A confident sales professional with the ability to sit and observe appointments with BDM's and provide feedback and coaching to improve performance. * An exceptional communicator with the ability to review feedback from internal and external parties and provide neutral and fair viewpoint that will enhance performance drive personal accountability. * A hard worker, who must be flexible to travel and enjoys working in a sales led, fast paced, entrepreneurial culture. *Requires a full clean driving licence. Regular driving is an essential element of the role. P847484MAR2INDMANS
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Customer Service Support Agent Greater Manchester
Permanent £21,000 - £21,255 Per Annum
Ref: P44558LF Group
Portfolio are proud to be working with our client, an Award winning, global professional services provider based in Manchester city Centre. Due to expansion within the team, they are looking for an experienced customer service Agent to support the Onboarding Account Managers in dealing with new clients to the business. You will be answering queries and helping them to navigate the software and system so being IT savvy and being able to pick up new systems would be helpful! You will also be contacting and offering additional training to disengaged users. This will contribute to increased engagement and retention rates and improve client sentiment and online reputation. This is a varied and fast paced role, so if you are up for the challenge, apply today and we'll be in touch! Main Responsibilities * Provide an excellent customer service and software support to our new and existing BrightHR clients * Carry out pro-active calls to arrange on-board appointments with an on-boarding specialist * Use software including but not limited to Calendly and salesforce to keep an accurate record of appointment times * Carry out pro-active waterproofing appointments to maintain a low level of cancellations * Take ownership of any Service Issues raised by the client, keeping an accurate account of the client's concerns on the relevant CRM system * Ensure all Service Level Agreements are adhered to at all times * Meet and exceed all Key Performance Indicators * Contribute to team targets, paying particular attention to customer experience and feedback Skills and Experience * Customer service experience is essential * The ideal candidate will have experience of working in an out-bound, telephone based role * Must have excellent listening skills and be able to communicate with clients and users of varying technical ability * The ability to work in a fast paced environment * Able to adapt to change * Can take responsibility of own product knowledge * Able to communicate at different levels throughout the business Benefits * Profit share scheme * 25 days' holiday, plus bank holidays * Day off on your birthday * Perkbox discounts * Holidays increase after 2 and 5 years' service * Pension Plan and Life Insurance * Access to Employee Assistance Programme P44558LFINDMANJ