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FIELD BASED ROLE; Are you an Experience Business Development Manager / Executive Looking for a New Exciting Role? This an amazing and potentially life changing opportunity within an industry leader. You're guaranteed £60,000 in your first year and OTE of £110,000 with top earners up to 150k+ and a car allowance of up to £5k/Company Car which currently are Tesla's or other exciting electric/hybrid cars.Our clients are an award-wining Health and safety, Hr and Employment Law service and have been in business for over 80+ years, supporting Business Owners and Senior Leaders.An amazing opportunity within a Truely sales lead organisation, which has grown from strength to strength and looking to bring on brilliant individuals with a hunger for success to contribute to that growth. In terms of your day to day you'll be: * Self-generating new leads, appointments, and referrals through day-to-day new business activity. * Attending and closing your own sales appointments. * Generate and attend meetings with potential introducers and referral partners. * Achieve quarterly sales targets. * Accurately build, manage, and maintain your sales pipeline. * Thrive on working in a fast paced, target focussed high energy and high reward culture. Ideal Candidate will have: * 4+ years plus track record of selling solutions in a B2B environment (Industry experience NOT required). * Confident in value based/consultative selling. * Ability to sell to different audiences including Business Owners, Board of Directors, and HR Managers. * Experience in a fast-paced environment attending a high volume of weekly meetings. * Previous field-based experience Alongside the opportunity of working with a prestigious organisation, other benefits include; * 22 Days holiday + your birthday off * Company car or car allowance * Bonus scheme, an additional £6k quarterly bonus incentive is available to all BDMs based on hitting a revenue target and min number of deals. * iPad, iPhone, all the equipment to work in the field. * Quarterly sales conferences * Medicash cash plan * Pension scheme 4% employer contribution, rising to 5% after 5 years and 7% after 7 years. * Enhanced sick pay 1 week for up to 12 months service, then increases to up to 3 weeks. * 24/7 Access to Health at Work * Sales trips abroad, Monaco, Nice, Miami! * Auto enrolment onto the Group Life Insurance scheme * Bupa individual health care cover after 5 yrs. service * Refer a friend scheme, standard scheme is £500 after probationary period. Some Departments will offer enhanced incentives for roles. *Driver's License required* P966961MA5R6INDFIR
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Portfolio are proud to be exclusively representing This is a once in a career opportunity for an exceptional professional to join a truly Sales & Service Led business, the industry leading EAP and OH provider & Sunday Times 'Best Places to Work' organisation. Day To Day Responsibilities * Responsible for completing onboarding presentations and collection of data for new business to support app engagement. * Working collaboratively with various stakeholders including marketing, sales, and client experience to support new business opportunities. * Produce weekly business reports detailing usage, key trends, and themes. * Analise data to support key areas of interest or development. * Own the content within the app, keeping this fresh, topical, and easily accessible. * Act as Product Owner for the app, coordinating future development and acting as key product liaison with any external development or content partners. * Production of training sessions for delivery across the business to maximise awareness and drive engagement. * Development of strategic quarterly surveys to support feedback and engagement from group employees and clients, including focus groups and via tools such as Pendo. * Maintain a library of competitor research. * Support integration across various platforms to support service, sales maximisation, and digital growth. * Resolve app queries and support requests with troubleshooting methods. * To be an expert in our digital solutions to ensure a solution lead & consultative approach to development. * To engage and interact with decision makers at a senior level. * To build long lasting relationships with existing customers. * To add value by positively and enthusiastically discussing our company, brand, values, and products & services to ensure that a professional image is always provided to customers and colleagues. * Achieving set targets with great time management. Benefits * 25 days' holiday, plus bank holidays. * Day off on your birthday. * Cash plan for you (and your children, if any). * Holidays increase after 2- and 5-years' service. * Contractual sick pay. * Private medical insurance after 5 years' service. * Pension Plan and Life Insurance. * Pension plan contributions increase after 5- and 7-years' service. * Holiday season bonus after 3 years' service. * Profit share scheme. * Season ticket loan scheme. * Cycle to work scheme. * Access to Employee Assistance Programme. * Free breakfast every Monday and social sessions on the last Friday of the month with free food and drink - we call this Fab Friday! * Company incentives & access to discount schemes, including partially subsidised city centre parking. P45936NBINDMANJ
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Portfolio Payroll are currently recruiting for a thriving, friendly company based in Bury that are looking to bring on a competent Pensions Administrator on a temp to perm basis.This role involves supporting the team with processing the pensions, including onboarding, auto-enrolment and dealing with pension queries.You must be able to confidently understand the pensions process, and its beneficial that you have experience processing LGPS / teacher pensions.In return you will be joining a fantastic team with brand new offices, parking on site and flexible working review following probation.The company are looking to pay an hourly rate of £12 - £13 per hour and offers immediate start.For more information, please apply directly.
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Business Support Cordinator Greater Manchester
Permanent £23,000 - £24,000 Per Annum
Ref: P45918LF Group
Portfolio are proud to represent our client, a market leading, global HR software and Consultancy company based in Manchester city Centre. We are seeking an experienced Department Coordinator to join our fast paced, supportive, friendly team. Working with all areas of the business you will support all departments to enable us to continue to meet and exceed our sales and growth expectations. This is a busy role that requires an organized multitasker, who can spin a lot of plates while remaining level headed! A key role within the Department, you will be working to ensure that the business and different departments run efficiently and smoothly. Working closely with and supporting the Senior Leadership Team, the Department Coordinator will ensure that Management Information, IT, H&S and general maintenance of the floors is maintained amongst other responsibilities. Day-to-day responsibilities * To meet and greet all visitors to the business and present a professional image at all time. * Produce and collate weekly service and sales reports. * Organisation of daily/weekly movements ensuring sufficient time is allocated for preparation and taking into consideration changes that may arise during the working day. * Ensure that all wallboards display the correct information each day and gather requirements from the SLT for any changes required. * Work with the property management team to report faults and issues with any of the office equipment. * Assist with the collating and preparation of information for attendance at internal conferences or client visits. * Raise purchase orders for department equipment and obtain appropriate sign off from a director. * Maintain the overall presentation of the office ensuring that we present a professional image to all visitors to the floor. * File and scan all confidential correspondence in the appropriate folder. * To diary manage and support the Associate Directors went needed * Stock takes and order additional equipment when required. * Create agendas for meetings and minute take upon request. * Take ownership of health and safety ensuring that the BusinessSafe Online portal is up to date and accidents and incidents are reported correctly. * Produce reports and hourly/ daily stats in the absence of any member of the business support team. * To provide various basic weekly, monthly, and ad hoc reports when required. * To maintain job lists and update where appropriate. * Monitoring the sales dashboard and supporting the team with all issues * Assisting the sales and service teams with inductions and ensuring distribution lists are up to date. * Contribute to the continuous improvement of the services provided by the department. * Undertaking other duties to ensure operational efficiency of the department. Essential skills & experience * Experience of working in an administration role / PA role * Good written and oral communication skills * Strong administrative skills * Accuracy and attention to detail * Strong computer skills (Microsoft office (Word, Excel, PowerPoint, Outlook) * To maintain a professional and responsible attitude at all times * Ability to work independently and maintain accurate records.…
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With over 4 years of success in Canada, BrightHR has gained a reputation for excellence. A track record of results that speaks for itself. The multi-award winning BrightHR software supports one million users globally! BrightHR is a cloud-based HR management solution suitable for small to midsize businesses. The award-winning SaaS platform helps businesses manage all aspects of employee relations from Vacation, attendance, scheduling, documents & much more. We also provide businesses with market leading advisory support for HR and OHS alongside access to new to market risk assessment & training platform.With an unrivalled track record of incredibly strong year on year growth of its subscription model business, BrightHR supports over 50,000 organizations globally. Part of the global Peninsula Group, with 14 companies and a group turnover in excess of $500m, there is substantial financial backing for further expansion, acquisition and international development. This represents an unparalleled career advancement opportunity for the exceptional individual. Job PurposeTo provide HR and Employment Relations advice and support to Business Development Managers (BDM) and new and prospective clients of Bright throughout different sectors, with the aim of showcasing our services and build value, so that prospects will sign up. Job OverviewThe role requires you to work in a team providing employment standards compliant/commercial advice to BDMs before, during and following appointments in order to aid converting the deal.Advice is also to be provided to prospective clients and new clients by telephone and email in all aspects of HR and Employment Law in order to support the business needs of the individual clients whilst highlighting any options that are non-compliant and the risk this presents. Day-to-Day Responsibilities * To ensure that personal knowledge of HR and Employment Law and best practice is continually updated. * To achieve the standards set within the performance framework to support all BDMs generate deals by answering incoming enquiries showcasing the service with a commercial edge, without resolving the matter fully. * To proactively review BDM diaries, complete TLA's and provide guidance and support in a succinct and commercially driven manner. * To build relationships with BDMs in order to increase trust and use of the service. * To critique prospective clients' documents to provide a report for BDMs to use as a sales tool. * To actively own cases to resolution or where appropriate manage the transition and handover to an advisor, building rapport and relationships with clients on each interaction. * To log all advice accurately onto the bespoke internal system, taking ownership and responsibility for ongoing cases. * To provide clients with supporting information/documentation to assist them in the advice provided where applicable. * To refer to Company internal training and legal updates to ensure that advice provided is compliant with our services. * To record contacts with BDMs to aid reporting to Management. * To follow internal protocols for managing and escalating cases where applicable. * To convert new client accounts into the CANs ensuring the necessary updates on the Salesforce system are added. * To attend…
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Shift: Sunday - Thursday 9am - 5pmPortfolio are proud to be exclusively representing our client who are a trusted health and wellbeing network who have been making a positive difference in over 15 million lives, in their search to add a Telephone Counsellor to their team. Our client offers the most comprehensive employee assistance programme on the market, giving 24/7 caring and compassionate support services to employers from organisations of all sizes, across the private, public, and non-profit sector, to business partners, individual users, employees, and their family members.This is an exciting opportunity to support and coach a small team of 8 - 12 frontline counsellors, daily within a fast-paced environment. The role requires high levels of professional standards whilst working in a telephone environment, adhering to KPIs and SLAs. The Counselling Manager will focus on moving the team forward in always delivering a high-quality service. Job OverviewTo work alongside the EAP management team in coaching their teams to provide in the moment therapeutic support, championing in house interventions, whilst providing assistance and information on a wide range of counselling subjects. To monitor and manage daily goals, service level agreements and quality scoring, ensuring that all are working consistently and in line with organisational expectations. Day To Day Responsibilities as a Counselling Manager: * Overall responsibility for the day to day running of the EAP department and responsibility for daily efficiencies of team * To provide daily, weekly, monthly reports to the Head of Operations and Head of Counselling as required * Monitor, mentor and ensure counsellors are working in line with clinical governance and the daily goals set out within internal policies * Implement and maintain new daily goals based on data from workforce planning and ensure all team members are managed appropriately in line with performance management protocols * Take responsibility by ensuring all calls are being handled effectively and efficiently with no unnecessary delays * Ensure that call quality assessments are delivered on a daily and weekly basis using the quality scoring matrix and providing in the moment coaching and feedback * To identify areas of learning and amongst the team and ensure relevant training is provided * To support the counselling team on a day-to-day basis with risk and safeguarding debriefs as an when required and ensure team members are always following the Risk Guidance policy * To assist the investigation and outcome of complaints and liaise with clients and service managers regarding service issues * Ensure that call quality assessments are delivered on a daily and weekly basis using the quality scoring matrix and providing in the moment coaching and feedback * Increase the amount of availability for inbound calls amongst your team through active interventions and ensure team members are striving for maximum talk time and to achieve the organisational objective of flow out referrals at less than 5% * To support with recruitment and attend interviews when required * To hold fortnightly one-to-one meetings with individual team members * To support and provide…
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Counselling Manager Greater Manchester
Permanent £32,000 - £37,000 Per Annum
Ref: P129997LS1R10 Group
Shift: Sunday - Thursday 9am - 5pmPortfolio are proud to be exclusively representing our client who are a trusted health and wellbeing network who have been making a positive difference in over 15 million lives, in their search to add a Telephone Counsellor to their team. Our client offers the most comprehensive employee assistance programme on the market, giving 24/7 caring and compassionate support services to employers from organisations of all sizes, across the private, public, and non-profit sector, to business partners, individual users, employees, and their family members.This is an exciting opportunity to support and coach a small team of 8 - 12 frontline counsellors, daily within a fast-paced environment. The role requires high levels of professional standards whilst working in a telephone environment, adhering to KPIs and SLAs. The Counselling Manager will focus on moving the team forward in always delivering a high-quality service. Job OverviewTo work alongside the EAP management team in coaching their teams to provide in the moment therapeutic support, championing in house interventions, whilst providing assistance and information on a wide range of counselling subjects. To monitor and manage daily goals, service level agreements and quality scoring, ensuring that all are working consistently and in line with organisational expectations. Day To Day Responsibilities as a Counselling Manager: * Overall responsibility for the day to day running of the EAP department and responsibility for daily efficiencies of team * To provide daily, weekly, monthly reports to the Head of Operations and Head of Counselling as required * Monitor, mentor and ensure counsellors are working in line with clinical governance and the daily goals set out within internal policies * Implement and maintain new daily goals based on data from workforce planning and ensure all team members are managed appropriately in line with performance management protocols * Take responsibility by ensuring all calls are being handled effectively and efficiently with no unnecessary delays * Ensure that call quality assessments are delivered on a daily and weekly basis using the quality scoring matrix and providing in the moment coaching and feedback * To identify areas of learning and amongst the team and ensure relevant training is provided * To support the counselling team on a day-to-day basis with risk and safeguarding debriefs as an when required and ensure team members are always following the Risk Guidance policy * To assist the investigation and outcome of complaints and liaise with clients and service managers regarding service issues * Ensure that call quality assessments are delivered on a daily and weekly basis using the quality scoring matrix and providing in the moment coaching and feedback * Increase the amount of availability for inbound calls amongst your team through active interventions and ensure team members are striving for maximum talk time and to achieve the organisational objective of flow out referrals at less than 5% * To support with recruitment and attend interviews when required * To hold fortnightly one-to-one meetings with individual team members * To support and provide…
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Quality and Compliance Assessor Greater Manchester
Permanent £22,000 - £24,000 Per Annum
Ref: P45910LF Group
Are you a highly motivated, and driven individual with a background of working in a regulated environment? Would you like to work for an award-winning organisation who have won awards as one of the 'Best Places to Work' for 3 consecutive years?Portfolio are proud to be exclusively representing our award-wining, multinational Professional Services client in their search to add an Quality and Compliance Assessor to their team. The Quality and Compliance Assessor will be responsible for analysing full sales processes and ensuring sales procedures are compliance with the company. Daily responsibilities will include; * Analyse full sales process to ensure sales procedures are compliant with the company process and regulatory authorities including the Financial Conduct Authority ("FCA") * Assessment of Business Development Managers and Business Sales Executives for quality and compliance standards. * Assess Field Based Consultants for quality and compliance standards via teams' meetings. * Oversee quality assessment process for sales and service calls. * Conduct compliance investigations as and when required and advise on themes and trends. * Responsible for the overall design, implementation, and ongoing enhancement of compliance procedures, whilst ensuring its alignment with business objectives * Responsible for the implementation and monitoring of compliance controls including carrying out regular spot checks of websites, emails, letters, documents, and processes. * Internal auditing of processes and procedures from a compliance perspective, particularly those procedures relating to the sales process. * Develop an effective education and engagement program through ongoing communication and training to senior management. * Keeping all the relevant trackers up to date in timely manner and collating all weekly, monthly, and quarterly reports on time. * Conducting FCA compliance induction training across the group for all new starters where applicable. In order to be considered for the role, you must have; * Background working in a regulated environment essential * Excellent Planning and Organisational skills with a strong attention to detail. * Ability to communicate effectively and provide feedback in a constructive manner. * High level of integrity and accountability for results P45910LFINDMANJ
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Main Purpose Of JobTo deliver a comprehensive Service Support and Service Delivery engineering function which is cost effective and efficient to the Betfred UK Retail Estate. The successful candidate will be required to support, maintain, repair, and refurbish IT Equipment within our Retail High Street Licensed Betting Offices. Key Accountabilities * Installation, maintenance and repair of network infrastructure, audio/visual installation, CCTV, Self Service Terminals, IT equipment and associated peripherals. * Report to engineering management and liaise with Retail Service Desk and Retail Support daily. * Full compliance with Health and Safety legislation. Person SpecificationQualifications / Experience / Skills * Excellent interpersonal and written communication skills. * Appropriate level of computer literacy. * Appropriate level of problem-solving skills. * Appropriate level of technical skills. * Appropriate level of network skills. * Appropriate level of Audio/Visual Installation and RF distribution * Full driving licence essentialPersonal Characteristics * Able to follow and carry out instructions * Able to remain calm under pressure. * Proactive approach to work. * Friendly, approachable attitude towards team and others * Able to meet tight deadlines. * Ongoing commitment to personal development. * Able to self-motivate, work alone and as part of a team when required * Resourceful.Desirable * Prepared to drive medium to long distances * Flexible approach to working hours as required by the business to work weekends, Bank Holidays, early morning, and evenings. * Able to spend short-medium periods away from home when required P45909LFINDFIR