We are registering new jobs daily so if you can’t find a job that matches your requirements advertised here, please register your resume with us using the form on the right and we will contact you when we have something suitable for you.
-
Calling all HR professionals and employment enthusiasts!Join an award-winning, dynamic consultancy at the forefront of HR, Employment Law, and Health & Safety. Brace yourself for an exhilarating journey as we dive headfirst into an array of innovative projects! If you thrive on adrenaline-pumping challenges and want to be part of a vibrant, expanding team, this is your golden ticket!If you thrive in a challenging environment and seek to contribute to a growing, vibrant team, this is an exceptional opportunity. Responsibilities as a Regional HR Advisor: * Conduct meetings and hearings, providing expert support in a range of employee relations matters. * Facilitate settlement negotiations, mediation, and conciliation services. * Deliver guidance and advice, ensuring legal compliance and impartiality. * Produce high-quality, legally compliant reports promptly. * Oversee administrative procedures for effective file management. * Surpass targets by conducting seven meetings or hearings per fortnight. * Contribute to securing repeat business and showcasing services.As a HR Consultant, you'll play a pivotal role, leading meetings, negotiation sessions, and offering expert guidance on diverse employee relations matters. Your ability to maintain impartiality, assess risks, and communicate effectively will be instrumental. Benefits at a Glance: * Generous Leave: 25 days annual leave + Bank Holidays (increases with service). * Personal Time: A day off on your birthday. * Financial Incentives: Profit share scheme and referral opportunities. * Retirement Planning: Contributory pension scheme. * Rewards: Christmas Bonus * Well-being Support: Award-winning Employee Assistance Programme. * Health Coverage: Private health insurance after 5 years. * Career Growth: Demonstrable career progression. * Convenience: Based from home - no commute!Embrace the advantages of joining our team: from substantial annual leave and birthday holidays to profit-sharing incentives and a pathway to private health insurance, your career journey is set for advancement. Bid farewell to commuting - work conveniently from your home base!Ready to bring your expertise and dedication? Whether you're an experienced HR professional or a legal expert, if you possess the drive, skills, and attention to detail, we invite YOU to join our league of exceptional professionals! 🚀 P965559CC7R10INDFIR
-
Portfolio are proud to be exclusively representing our award-wining, HR & Employment Law services client in their search for a Paralegal, specialising in HR or Employment Law.We are looking for a bright, confident, individual with HR or Employment Law experience, whether that be a degree or a strong administration background such as Legal Secretary or Law office coordinator, to work in a dynamic team. The role is to deliver telephone and written HR advice and support to clients who have requested on-site consultancy support through Face2Face. To plan meetings and to manage consultant diaries in a dynamic fast-paced setting.We are looking for a motivated and enthusiastic team member who can combine professional HR advice and excellent detail-focused drafting skills with diary planning and management in which pace, teamwork and flexibility are key. Again, a degree is not essential but this is a good opportunity to join a business with excellent career opportunities and progression pathways within Employment Law and HR. Day-to-Day Responsibilities * Communicate by telephone and email with clients about their requirements to hold formal meeting with employees with Face2Face consultant support, explaining their options and responsibilities. * Review case files and draft on the client's behalf legally compliant and accurate invitation letters to disciplinary hearings, grievances, appeals, investigations and consultations. * Manage consultant diaries as part of a small team, making appointments and maintaining a flexible approach to last minute changes. * Work positively with consultants to effectively manage their time and client expectations. * Create and maintain files, system logs and other administrative tasks. * Work towards the team objective of obtaining repeat business. What you Bring to the Team * Customer service experience. * Excellent written and oral communication skills, delivering technical information and commercial advice as well as empathy to clients, and provide outstanding attention to detail. * Strongly focussed on delivering an excellent client experience at all stages. * A positive approach in a fast-moving, busy team environment. * Desirable but not essential - educated to degree level in HR, law or related business discipline, or with relevant experience in employment law or an employee relations-focused HR role. P7777LFINDMANJ
-
Customer Resolution Advisor Leicestershire
Permanent £22,000 - £24,000 Per Annum
Ref: P46092MAR2 Group
The Portfolio Group have a phenomenal opportunity on the table. we are looking for a talented individual to join a vibrant company with incredible growth plans who have won many awards such as the 'Feefo Platinum trusted service award 2021'. We are currently supporting an award-wining Health and safety, Hr and Employment Law service and have been in business for over 80+ years, supporting Business Owners and Senior Leaders. Part of a Global Group that have a multimillion-pound turnover year on year that keeps growing.As the Resolution Specialist you will be accountable for the organisation's online reputation, managing online reviews in accordance with business processes. OverviewThe role requires you to excel in enthusiasm as part of our client experience team. Become the first point of contact for any issues or concerns raised whilst achieving and delivering excellence in service, by providing fast membership focused solutions. Day to Day Responsibilities as a Partnerships Executive: * To be the key person for receiving member complaints and retention opportunities * To be the key person for responding to all online reviews for the business * To ensure that all member service issues whether verbal or written are acknowledged in line with the complaint's procedure. * To ensure that all online reviews are dealt with efficiently and professionally to a high standard. * To escalate any negative online reviews through the correct channels of the complaints process * To ensure that all member service issues are thoroughly investigated through discussion with the member and appropriate internal staff. * To ensure that all member service issues are resolved in a timely manner and at all times focused on member resolution and retention. * To understand all member databases and systems in order to adequately investigate and respond to the member. * Accountability for obtaining a prompt response to member queries, service issues and requests to cancel. * Review of member service issues in order to produce an effective handover where applicable to Credit Control Essential Skills * A "can-do" attitude, a thirst for knowledge and the ability to communicate knowledge effectively within the team. * Ability to work in a fast-paced environment. * Strong time management skills * A dynamic and flexible approach, as well as the ability to work under pressure. Desirable Skills * Pro-active and self-motivated attitude. * Articulate with good business acumen and a professional manner. * Organised with the ability to manage own workload on a daily basis. * Outgoing personality, with strong organisational skills and a tenacious nature. * Able to make quick decisions to support key stakeholders and adopt a mind-set to help ensure we hit sales performance targets aligned to the departments. * Focussed and driven to help develop and grow the organisations associations revenue stream. P46092MAR2INDHIN
-
* Is this you? A positive, organised, hardworking administrator with a can-do attitude? * Do you have a keen eye for detail? * Are you looking for progression or a new adventure?This is an Incredible Job Opportunity to join a £350million Lively and Vibrant Company based in The City of London with Amazing growth plans. They have won many awards such as the 'Feefo Platinum Trusted Service Award 2023'.We are currently working alongside one of the UKs longest leading Information Resource Business who are also part of a Global Group that have a multimillion-pound turnover year on year that keeps growing. Job OverviewThis role has the exciting responsibility of providing first class administrative duties for the Sales team of Croner-i. You will report into the inside sales manager and communicate closely with the sales team. Day to Day Responsibilities * Assisting the sales teams with the following tasks; * Day to day administrative tasks for the HR Inform inside sales team * Checking/submitting customer orders through Salesforce (our CRM) * Resolving customer orders rejected by our Finance team * Helping the Sales Leadership with the production of regular reports such as revenue, sales pipeline, lead management, sales team performance and tracking incentives. * Resolving customer queries via email and phone and dealing with back of office admin. What you bring to the TeamEssential * Previous Administrative experience * A warm, outgoing personality * Can do attitude. * Attention to detail including grammar and spelling. * Strong organisational and interpersonal skills * Competent IT skills * Excellent telephone manner * Desire to provide outstanding customer service. * Ability to work in a team. * Flexible working (if ever required)Preferable * Experience of working with a busy sales team * Experience of using Salesforce * Good understanding of Microsoft Excel Why Join our Team? We have a fantastic reputation and client base and have aggressive growth plans for the next 3 years and beyond. You are joining our organisation at an incredibly exciting time. Our consistent focus on client satisfaction continues, driven by the excellence of our people. The office is fast-paced and busy, so we look for colleagues who have a positive and results focused attitude. Through training and development, we make sure that everyone who works here has the resources they need to build their careers. Benefits * 25 Holidays + Bank Holidays * Vibrant Offices in Central London (Looking over the Thames) * Profit Share Scheme * PerkBox Discounts * Social Events Throughout Year * Contributory Pension Scheme * Private Health Insurance after 5 years P45957FAR2INDLON
-
Tues, Weds, Thurs 8pm-8am Remote Night Counsellor; Portfolio are proud to be exclusively representing our Client who are a trusted health and wellbeing network who have been making a positive difference in over 15 million lives, in their search to add a Telephone Counsellor to their team. Our client offers the most comprehensive employee assistance programme on the market, giving 24/7 caring and compassionate support services to employers from organisations of all sizes, across the private, public and non-profit sector, to business partners, individual users, employees and their family members.We are looking for professional, hard-working candidates with strong communication, high levels of computer literacy and high levels of organisational ability with a desire to provide emotional support and guidance and make a difference to people's lives. The successful candidate will be responsible for providing one off emotional support to individuals, conduct clinical assessments and sign post to specialised support services. This is a fantastic opportunity to develop in a professional healthcare environment and to make a difference to many people's lives. Day to Day Responsibilities as a Night Counsellor: * To provide an efficient and effective telephone counselling service to all callers. * To effectively answer calls and triage to determine the most appropriate type of support required, i.e. advice, counselling etc. * To demonstrate an ability to work with a variety of individuals and presenting issues, including those who are distressed. * To take accurate information and record on the Health Assured data base. * Demonstrate a thorough understanding of the Health Assured products available to a caller and understand what support is most appropriate for the individual's needs. i.e., Debt, Legal, Critical Illness, Talk to a Doctor etc. * Warm transferring callers to the appropriate person and managing expectations at all times. i.e. Legal Department, Talk to a Doctor. * Provide "In the moment support" to callers presenting with support needs. * To arrange follow up and check in calls when deemed appropriate. * To undertake training provided by Health Assured and to utilise appropriate skills within calls, i.e. working with trauma, working with suicide, clinical assessment, safe guarding etc. * Upon mutual agreement to undertake Structured Telephone Counselling cases. * Understand and embrace a "Solution Focused Philosophy" in order to help a caller achieve an outcome in the shortest space of time possible. * Work to and exceed individual and team goals. For example, an individual goal is to achieve a minimum of 25 calls per day. * Personally ensure all call backs and queues are efficiently managed and ensure individual actions do not impact upon the availability of the service. * Demonstrate the ability to work under pressure and to prioritise call lengths to ensure that "call backs" are reduced to an absolute minimum. * Demonstrate the ability to provide excellent customer service at all time. In order to be considered for this opportunity it is essential that you have the following: * Minimum diploma level 4 in Counselling & minimum of 100 counselling hours *…
-
Are you looking for a Career? But haven't found a company with a career pathway and structure in place? My client is a Global Consultancy Firm that specializes in H&S, HR, and Employment Law Services for Businesses. They have been providing these services for over 40 years and have huge growth plans in place.We are now looking to recruit a Work Force Planning Administrator to join the team to help support the growth of the business. Job PurposeYou will be working within the sales departments, taking full ownership of the allocations of HR and H&S support on all sales opportunities through various sales channels. You will be the first point of contact providing first class telephone service to our clients. Job OverviewAs part of our work force planning and sales team you will become an integral part of the sales operation working closely with both internal and external sales. You must be positive and have excellent communication skills and an ability to build positive rapport and provide our customers with a good experience. The role has an analytic focus and will require you to have good attention to detail, with strong communication skills and the ability to forge strong relationship across various departments. Day to Day Responsibilities * To manage the allocation of HR & HS supports to each sales appointment. * To monitor all incoming appointments and cancellations and ensuring prompt and accurate allocation. * To maintain an accurate record of appointments through our CRM System Salesforce and other systems as may be needed. This will require close monitoring and accurate completion of staff movement, diary system and weekly/daily sales figures. * To utilise available records, to identify statistics that will benefit the growth and success of the team. For example, sales communication channels and conversions with and without supports. * To ensure that appropriate times is provided to each appointment and that the support teams are attending meetings for the allotted time. * To liaise closely with the Business Development Mangers to ensure that they are utilising this resource and using to the benefit of the growth of the business. * Forge strong relationships across the Sales departments to ensure that there is clear lines of communication for the allocation and usage of sales supports. * In consultation with the Campaign Manager and Telemarketing Director identify any gaps that will increase the functionality of the department. * The role is analytic focused and will require analysis of data on a regular basis working with the direct manager of the team. * Receiving inbound enquiries regarding the business services, assessing the call and directing to the relevant department * Utilising salesforce and various inhouse systems * Working within SLAs in terms of call handling times and quality standards * Providing excellent customer service on every call * The above is not an exhaustive list of duties and you will be expected to perform different tasks as necessitated by your changing role within the organisation and the overall business objectives…
-
Associate Director of H&S Greater Manchester
Permanent £60,000 - £70,000 Per Annum
Ref: P46270CC Group
Exciting Job Opportunity - Associate Director of Health & Safety!My client has been providing invaluable guidance in HR and Health & Safety for over 40 years. Despite substantial growth, it retains the core values of a small business, intimately understanding the needs of its clientele. Having pioneered 24/7 employment law support, its seasoned consultants have been the guiding force through complex workplace challenges. What truly sets this entity apart is its dedication to understanding individual business goals.As a pivotal leader in our team, you'll shape a dynamic department, driving operational brilliance and unparalleled customer service in a high-speed, innovative setting. Responsible for managing and directing a department of 30+ supporting over 22,000 clients! Day to Day Responsibilities * To drive performance and development and motivate the H&S department. Achieving this through setting objectives, the vision and strong communication and management * Drive and deliver a hands on culture within the department, remaining close to the detail in every aspect of H&S * Deliver a continuous improvement culture, consistently reviewing the department from a technical, customer service, commercial and cost perspective * Maximise the use of technology within the department to drive time and cost savings * Report on and review all H&S delivery metrics to the board on a weekly basis, identifying issues at source quickly and rectifying them * To ensure that knowledge levels, of both sales and service teams, and control mechanisms are maintained through the appropriate provision of management information, quality management, the monitoring of performance levels and the provision of development activities within an established culture of change * Manage team resources through effectively planning and allocating workloads; managing absence and staff turnover; recruitment and succession planning * To drive an optimal delivery model through utilisation of H&S consultants to drive maximum number of visits without impacting quality * Manage the department to deliver against targets in relation to client service, retention, referrals and profitability * To develop links and relationships with internal stakeholders to enhance existing relationships and to maximise development opportunities * Contribute to effective cross department and cross team communication with a particular emphasis on collaborating with the wider team * To support the continuing accreditation and certification of ISO standards * Manage internal Health & Safety compliance * Work closely with the Sales Director to help drive the strategy for increasing H&S Sales across the business * Represent the business on all matters linked to Health & Safety * Own the budget for the H&S Department ensuring the department is run commercially and drive cost savings through optimisation of systems, people and technology * Recruit, manage and lead a motivated department with a high performance culture Qualifications and Skills: * Certification in CMIOSH or equivalent. * Proven record in delivering exceptional H&S standards. * Strong leadership and team management skills. * Ability to engage stakeholders across all levels effectively. * Thrives in a fast-paced, entrepreneurial environment. Join a team dedicated to setting new benchmarks in Health & Safety services. If you're passionate…
-
Portfolio are proud to be exclusively representing one of the UK's longest leading professional service providers for HR, Tax, Health and Safety and Reward. We are looking for dynamic, motivated, high performing HR professional to work with Croner clients to provide documentation support. The role will be office based in Hinckley and the successful candidate will be joining a friendly, personable team within an organisation who have incredible growth plans and are part of a Global Group. The HR Office Documentation Consultant is responsible for providing support to our clients, creating new and amending existing contracts and policies. The HR Office Consultant will also be responsible for: * Respond to client requests in line with company SLA * Create the employment documentation or to critique the clients own documentation to meet their needs, in accordance with policies and procedures * Provide HR support for clients in a timely, efficient and comprehensive manner * Liaise with clients via phone and email and deal with queries as appropriate * Ensure deadlines and targets are met * Attend team meetings, as required * Record work utilising the systems in place What you can bring to their team: * Experience of working in employment law and/or human resource role * Ideally degree level and CIPD qualified * Thorough knowledge of employment practices * Professional approach * Confident manner facing clients and on the phone * Ability to work under pressure * Organisational and time management skills * Excellent attention to detail * Willingness to travel * Full valid UK driving licence is essential P969053LFINDHIN
-
Main Purpose Of JobTo deliver a comprehensive Service Support and Service Delivery engineering function which is cost effective and efficient to the Betfred UK Retail Estate. The successful candidate will be required to support, maintain, repair, and refurbish IT Equipment within our Retail High Street Licensed Betting Offices. Key Accountabilities * Installation, maintenance and repair of network infrastructure, audio/visual installation, CCTV, Self Service Terminals, IT equipment and associated peripherals. * Report to engineering management and liaise with Retail Service Desk and Retail Support daily. * Full compliance with Health and Safety legislation. Person SpecificationQualifications / Experience / Skills * Excellent interpersonal and written communication skills. * Appropriate level of computer literacy. * Appropriate level of problem-solving skills. * Appropriate level of technical skills. * Appropriate level of network skills. * Appropriate level of Audio/Visual Installation and RF distribution * Full driving licence essential Personal Characteristics * Able to follow and carry out instructions * Able to remain calm under pressure. * Proactive approach to work. * Friendly, approachable attitude towards team and others * Able to meet tight deadlines. * Ongoing commitment to personal development. * Able to self-motivate, work alone and as part of a team when required * Resourceful. Desirable * Prepared to drive medium to long distances * Flexible approach to working hours as required by the business to work weekends, Bank Holidays, early morning, and evenings. * Able to spend short-medium periods away from home when required P45810LF7R8INDFIR